Returns & Exchanges
At Humby Organics, we want you to be completely satisfied with your sustainable beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original, eco-friendly packaging.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a pre-paid shipping label.
Prepare the Package
Securely pack the items in their original box, ensuring all components are included to minimize environmental waste.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of approval.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing